Exception Handling in Workflow Systems

TitleException Handling in Workflow Systems
Publication TypeJournal Article
Year of Publication2000
AuthorsZ. Luo, Amit Sheth, John Miller, Krzysztof Kochut
JournalApplied Intelligence: International Journal of AI, Neural Networks, and Complex Problem-Solving Technologies 13 (no. 2)
Pagination125-147
Date Published09/2000
PublisherApplied Intelligence: International Journal of AI, Neural Networks, and Complex Problem-Solving Technologies
KeywordsBusiness processes, Exception handling, Workflow Exception, workflow management
Abstract

In this paper, defeasible workflow is proposed as a framework to support exception handling for workflow management. By using the “justified” ECA rules to capture more contexts in workflow modeling, defeasible workflow uses context dependent reasoning to enhance the exception handling capability of workflow management systems. In particular, this limits possible alternative exception handler candidates in dealing with exceptional situations. Furthermore, a case-based reasoning (CBR) mechanism with integrated human ...

Full Text

Z. Luo, A. Sheth, K. Kochut, John A. Miller, “Exception Handling in Workflow Systems,” Applied Intelligence: International Journal of AI, Neural Networks, and Complex Problem-Solving Technologies, 13 (no. 2), September–October 2000, pp. 125–147.

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